FAQ
HOW LONG DOES SHIPPING TAKE?
ORDERS ARE PROCESSED WITHIN 1-3 BUSINESS DAYS.
ONCE SHIPPED DELIVERY TIMES VARY
- WA: 2-5 BUSINESS DAYS
- INTERSTATE: 3-8 BUSINESS DAYS
YOU WILL RECIEVE A TRACKING NUMBER AS SOON AS YOUR ORDER LEAVES US.
WHERE DO YOU SHIP FROM?
ALL ORDERS ARE PACKED AND SHIPPED FROM PERTH, WESTERN AUSTRALIA
DO YOU OFFER INTERNATIONAL SHIPPING?
CURRENTLY, NO.
DO YOU ACCEPT RETURNS?
DUE TO HYGIENE REASONS, WE DO NOT OFFER RETURNS OR EXCHANGES FOR CHANGE OF MIND ON OUR WATER BOTTLES, GYM TOWELS AND AIR FRESHENERS.
PLEASE CHOOSE CAREFULLY BEFORE PURCHASING.
IF YOUR ITEM ARRIVES FAULTY OR DAMAGED, PLEASE CONTACT US WITHIN 7 DAYS OF RECIEVING YOUR ORDER WITH
- YOUR ORDER NUMBER
- CLEAR PHOTO OF THE ISSUE
WE'LL REVIEW AND RESOLVE IT AS QUICKLY AS POSSIBLE.
WHAT PAYMENT METHODS DO YOU ACCEPT?
- VISA
- MASTERCARD
- PAYPAL
- AFTERPAY
CAN I CHANGE OR CANCEL MY ORDER?
ORDERS ARE PROCESSED QUICKLY. IF YOU NEED TO MAKE CHANGES, PLEASE CONTACT US IMMEDIATELY.
ONCE SHIPPED, WE CANNOT MAKE CHANGES.
HOW CAN I CONTACT YOU?
EMAIL SALES@LOCALSPOTENTIAL.COM OR USE THE CONTACT US PAGE. OUR TEAM WILL GET BACK TO YOU WITHIN 24-48 HOURS
HOW DO WE SEE WHATS DROPPING NEXT?
ALL UPCOMING DROPS ARE ANNOUNCED FIRST ON OUR INSTAGRAM. FOLLOW US @LOCALSPOTENTIAL SO YOU DON'T MISS OUT.