Refund policy
RETURNS & REFUND POLICY
CHANGE OF MIND
DUE TO HYGIENE REASONS, WE DO NOT ACCEPT RETURNS OR EXCHANGES FOR CHANGE OF MIND ON:
- WATER BOTTLES
- GYM TOWELS
- AIR FRESHENERS
PLEASE CHOOSE CAREFULLY BEFORE PURCHASING.
FAULTY OR DAMAGE ITEMS
UNDER AUSTRALIAN CONSUMER LAW, YOU ARE ENTITLED TO A REPLACEMENT OR REFUND IF YOU ITEM:
- ARRIVES DAMAGED
- IS FAULTY
- IS SIGNIFICANTLY DIFFERENT FROM WHAT WAS DESCRIBED.
IF YOU BELIEVE YOUR ITEM IS FAULTY, CONTACT US WITHIN 7 DAYS OF RECIEVING YOU ORDER WITH:
- YOUR ORDER NUMBER
- CLEAR PHOTO OF THE ISSUE
WE WILL ASSESS AND RESOLVE THE ISSUE AS QUICKLY AS POSSIBLE.
REFUNDS
REFUNDS WILL BE PROCESSED BACK TO YOUR ORIGNAL PAYMENT METHOD.
SHIPPING COSTS ARE NON-REFUNDABLE UNLESS YOUR ITEM IS DEEMED FAULTY.